Privacy Policy

LAST UPDATED: January 11, 2026

Welcome to AiDE!  AiDE is provided by AiDE, LLC ("AiDE", "we" or "us").  We respect your privacy and the importance of the information you entrust to us. With this in mind, we provide you this privacy policy (the “Policy”) to help you understand the kinds of information we may gather about you when you use our online and/or mobile services, website, application and software provided by or in connection with the service (collectively the “Platform”), how we may use and disclose the information, and how you can control, correct and/or update the information. By accessing or using the Platform, you are accepting the policies and practices described in this Policy. Each time you visit or use the Platform, you agree and expressly consent to our collection, use and disclosure of the information that you provide as described in this Policy. Any capitalized terms not defined herein shall have the meaning as set forth in our Terms of Service. 

Please note that this Policy does not apply to your use of third-party sites, services, or applications you may access through the Platform. We encourage you to review the privacy policies of those third parties for more information regarding their privacy practices.

Information We May Collect

• Information You Provide to Us

We collect information you provide directly to us when using the Platform. For example, we collect information when you download our mobile application(s), register for our services, sign up for an Account, complete a form, participate in any interactive features of the Platform, request User support, or otherwise communicate with us. The types of information we may collect includes information that identifies or can be used to identify, contact or locate you (“Personal Information”).   Personal Information includes, but is not limited to, your name, email address, phone number, mailing and billing addresses, payment information, and any other information you choose to provide.   Contributors on the Platform may be required to provide additional business information.  You are required to ensure we have accurate information for you at all times. You can update your Personal Information at any time by logging into your Account.

We will never sell, rent, trade your Personal Information and will not share or use Personal Information other than as needed to provide the Platform and specific services requested by you.  AiDE discloses Personal Information only to those of its employees, contractors and affiliated organizations that (i) need to know the information in order to process it on yours and our behalf, and (ii) that have agreed in writing to non-disclosure restrictions at least as strong as those herein.  We also may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). We may associate your device identifiers or phone number with your Account.  Depending on the nature of your inquiry or activities on the Platform, we may also ask for other information relevant to your use of the Platform.

You acknowledge and agree that communications, including phone calls, texts or “chat” services, with AiDE or our third-party agents may be monitored, recorded and retained by AiDE. You consent to the monitoring and recording of all conversations between you and AiDE and you release us from and against any and all claims, liabilities and losses that may result from any such monitored and/or recorded conversations.

Contributors upload Data, to the Platform for validation and aggregation, which is then potentially sold as a Data License to purchaser-Users.  Contributor’s Data submissions are de-identified before delivery to Users who have purchased the Data License. AiDE attempts to remove personal information unless explicitly required and consented to.  However, Contributor is ultimately responsible for ensuring that no personal information is included, and remains responsible for its inclusion if it fails to remove.  The Platform does not provide other Users with any Contributor’s personal information/identity, which is kept anonymous on and through Platform.

• Information We Collect Automatically When You Use the Platform 

When you access or use the Platform, we may automatically collect information about you, as provided below. We use this information, which does not identify individual Users, to analyze trends, to administer the Platform, to track Users' movements around the Platform, and to gather demographic information about our User base as a whole. We do not link this automatically-collected data to personally identifiable information.

• Log Information: We may log information about your use of the Platform, including the type of browser you use, access times, pages viewed, your IP address, internet service provider, referring/exit pages and clickstream data. Publicly available tools can sometimes provide the approximate location for IP addresses. 

• Device Information: We may collect information about the computer or mobile device you use to access the Platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

• Information Collected by Cookies and Other Tracking Technologies: We may use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored in device memory that help us to improve the Platform and your experience, see which areas and features of the Platform are popular, and count visits. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in the Platform or emails and help deliver cookies, count visits, understand usage and campaign effectiveness, determine whether an email has been opened and acted upon, compile aggregated statistics about Platform usage and response rates, and provide an enhanced online experience for visitors to the Platform.

  • We use cookies to understand Platform usage and to improve or customize the content, offerings, or advertisements on our Platform. For example, we may use cookies to enable us to detect and report security issues affecting our Platform and Users; personalize your experience (e.g., to recognize you by name when you return to the Platform); save your password in password-protected areas. We also may use cookies to help us offer you products, programs, or services that may be of interest to you and to deliver relevant advertising.

  • We, our third-party service providers, advertisers, and our partners also may use cookies to manage and measure the performance of advertisements displayed on or delivered by us and/or other networks or sites. This also helps us, our service providers, and partners provide more relevant advertising.

  • You can change your privacy preferences regarding the use of cookies and similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require your consent before a cookie is placed in your browser, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full features offered by us. Please consult the "Help" section of your browser for more information.

• Geo-location Information: We may use the IP address of your device or the mobile device’s GPS to assist with fraud prevention and/or offer an improved user experience.  Some mobile devices allow users to control the use of location services for applications installed on the device in the device’s settings menu. You also understand that AiDE may collect this geo-location information even when you are not using the Platform where a connection is enabled through the settings or device permissions.

  • If you are a California resident, you may request that we limit our use and disclosure of your sensitive Personal Information (including precise geolocation) to those uses authorized by Cal. Civ. Code § 1798.121 by using the “Limit My Sensitive Personal Information” link or emailing privacy@aidemarketplace.com.

• Analytics Services: We may allow others to provide analytics services in connection with the Platform, such as Google Web site Optimizer, Google Adwords and/or Google Analytics. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Platform, including your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. We and others may use this information to, among other things, analyze and track data, determine the popularity of certain content, personalize the user experience, and better understand your activity.

  • To learn more about Google Web site Optimizer, Google Adwords and Google Analytics, please visit https://policies.google.com/privacy.

We also may collect other types of information in the following ways when you use the Platform:

• Details of how you used and interacted with the Platform, such as your search queries and how you responded to certain questions.

• Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.

• Information We Collect From Other Sources

We may also obtain information from other sources and combine that with information we collect through the Platform. For example, we may collect information about you from third parties who provide services on our behalf, such as maintaining and monitoring usage of the Platform. We also may receive information about you from the third parties with whom you interact through the Platform.

USE OF INFORMATION 

We may use information about you for various purposes, including the following:

• Provide the Platform services and send you related information, projects and Requests;

• Verify your identity and, if applicable, authorization for you to use the Platform and communicate with other Users of the Platform;

• Process payments and payouts for Data License purchases and other applicable services (including bonuses and referral earnings);

• Facilitate use of the Platform;

• Enforce quality standards and validation accuracy;

• Manage your Account and your preferences;

• To prevent or address service, security, technical issues at your request in connection with customer support matters

• Respond to your comments, questions, and requests;

• Send you technical notices and other administrative messages;

• Communicate with you about products, services, offers, promotions, rewards, and events offered by us or others, and provide news and information we think will be of interest to you;

• Monitor and analyze trends, usage, and activities in connection with the Platform;

• Conduct research, analysis, and surveys;

• Personalize and improve the Platform and provide content or features that match User profiles or interests;

• Protect against, identify and prevent fraud and other criminal activity, claims, and other liabilities;

• Comply with and enforce applicable legal requirements, relevant industry standards, and policies, including this Policy and our Terms of Service;

• Link or combine with information we get from others in connection with the Platform; and

• Carry out any other purpose for which the information was collected.

We do not “sell” personal information or “share” personal information for cross-context behavioral advertising, as those terms are defined by applicable state privacy laws. We also do not use personal information for targeted advertising by third parties. We may use information about your activity on AiDE to show you AiDE ads on other services (first-party remarketing), but we do not disclose your personal information to third-party ad networks for their independent use.  For example, if you viewed a Contributor’s quote on AiDE, we may later show you a AiDE ad on another platform reminding you to finish booking. We do not give your personal information to that platform for its own advertising.

This policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable user of the Platform. In other words, information about how you use the Platform may be collected and combined with information about how others use the Platform, but no personally identifiable information will be included in the resulting data.

SHARING OF INFORMATION

We may share or transfer information about you as follows or as otherwise described in this Privacy Policy:

• With third party affiliates, contractors and other service providers in connection with providing the Platform;

• With affiliates, contractors, and other service providers who need access to such information to carry out work on our behalf (such as payment processors, fraud prevention and security providers);

• With other Users of the Platform for such Users to provide or receive products or services through the Platform, as requested and applicable;

• When Users publish a Request and related information on the Platform, it will be visible to other Users of the Service.

• When a Request is initiated or made, certain information may be shared.

• For the purpose of clarity, individual Users and Contributors are not connected through the Platform, and no personal information is shared.  Users and Contributors are kept anonymous.  The information that is shared through the Platform is de-identified with the intent of maintaining their anonymity.

• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation.  In addition, we may disclose information you provide if we, in our sole discretion, believe that disclosure is reasonable to (1) comply with requests, or orders from law enforcement, or any legal process or investigation including without limitation to prevent, investigate, detect or prosecute any criminal offense or attack (whether or not such disclosure is required by applicable law), or (2) protect or defend AiDE's, or a third party's rights or property;

• If we believe your actions are inconsistent with the spirit or language of our Terms of Service or policies, or to protect the rights, property, and safety of you, us, or others;

• In connection with, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or a portion of our business to another company;

• With your consent or at your direction, including if we notify you through the Platform that certain information you provide will be shared in a particular manner and you provide this information.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.  For the purpose of clarity, Contributor identities are not disclosed to requesting Users. Users only receive the requested Data, stripped of personal identifiers.

SECURITY

We work hard to protect your information and take appropriate commercially reasonable physical, electronic, and other security measures to help safeguard personal information from loss, unauthorized access, alteration, or disclosure regardless of how or where it is stored.  Our security practices include: HTTPS encryption; password hashing and 2FA options; access controls for sensitive information; regular audits and monitoring, and frequent review of information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.  However, no internet or e-mail transmission or data storage system is ever fully secure or error free and therefore, we cannot guarantee the security of any information transmitted to or from the Platform. Please note that non-encrypted communication using email is not secure. Thus, we cannot guarantee data security in email communication and, therefore, recommend using physical mail for confidential information.

Privacy Policy Changes

The most current version of the Policy will govern our use of your information and will always be located on this webpage. AiDE reserves the right to change, modify, add, or remove portions of this Policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise. In the event any changes are made, we shall push a notice of the same to Users of our mobile Platform, contact registered Users at the email address associated with their Account, and/or prominently post a notice of the same on the website for a minimum of thirty (30) days. For the purpose of clarity, we will not use your Personal Information in a way that is materially different than the uses described in this Policy without giving you an opportunity to opt out of such differing uses. Your continued use of the Platform after this Policy has been amended shall be deemed to be your continued acceptance of the terms and conditions of the Policy, as amended. We encourage you to review this Policy regularly.

Do Not Track (“DNT”) Notice

Under California law, for example, website and online service operators are required to disclose how they respond to web browser DNT signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer's online activities over time and across third-party websites, to the extent the operator engages in that collection.  At this time, we do not track our customers' personal information over time and across third-party websites and therefore this requirement does not apply to us. 

Where required by law, we recognize browser-based opt-out preference signals (e.g., Global Privacy Control) and treat them as requests to opt out of any “sale” or “sharing” and targeted advertising for that browser/device.

California law also requires website and online service operators to disclose whether third parties may collect personal information about their users' online activities over time and across different sites when the users use the operator's website or service. Third parties that have content or services on our site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include personal information. We do not knowingly permit such third parties to collect any personal information from our Services unless you directly provide it to us and we provide it to them with your consent. 

AGE RESTRICTIONS 

Protecting children's privacy is important to us. The Platform is intended for users who are eighteen (18) years of age and older.  If you are under the age of 18, you are not permitted to submit any Personal Information to us.  If you believe we might have any information from or about an individual under eighteen (18), please contact us at privacy@aidemarketplace.com.  If we determine that such information has been inadvertently collected on anyone under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database.

RETENTION 

We will retain your Personal Information for the period of time that is necessary to fulfil the original purposes for which it has been collected. Please keep in mind that, in certain cases, a longer retention period may be required or permitted by law or to allow us to pursue our business interests, conduct audits, comply with our legal obligations, enforce our agreements or resolve any dispute. 

The criteria used to determine our retention periods include:

• Time needed to provide you with our services.

• Whether your account with us is active.  You may contact us to make your account inactive at any time.  Inactive accounts may be archived or deleted after eighteen (18) months of inactivity.  Users may request earlier deletion.

• Legal, contractual, or similar obligations to retain your data, such as mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of contract or litigation.

Please note that we are not responsible for storing any information that you provide to us or for any content or information that we provide to you. You are solely responsible for retaining backup files of any information and content that you provide or receive in connection with the Platform.

Transfer of Personal Information; International Visitors

The Platform is provided from the United States.  If you are located outside of the United States, any information you provide to us may be transferred out of your country and into the United States. Personally identifiable information collected through the Platform may be stored and processed in the United States or, if and as applicable for international Users, any other country in which AiDE or its affiliates, subsidiaries or service providers maintain facilities.  If your Personal Information is transferred to a country other than your home country, we will take measures to protect it with appropriate contract clauses or other applicable safeguards.

If you are an international visitor, you acknowledge that by providing your Personal Information, you are: (a) permitting the transfer of your Personal Information to the United States which may not have the same data protection laws as the country in which you reside; and (b) permitting the use of your Personal Information in accordance with this Privacy Policy.

Subject to local law, you may also have certain rights regarding information that we have collected and that is related to you. For example, if you are located in the European Union with rights under the General Data Protection Regulation (“GDPR”), you have the right to withdraw previously provided consent for our processing of your “personal data” as such term is defined under the GDPR, by contacting us at privacy@aidemarketplace.com. Such individuals also have the following rights:

• Right to access – In accordance with Article 15 of the GDPR, this right allows individuals to obtain confirmation as to whether or not personal data concerning him or her is being processed and provides access to such personal data. It also allows individuals to request details of the processing of his or her personal data, including, without limitation, categories of recipients to whom the personal data has been or will be disclosed and the purposes of the processing.

• Right to rectify – In accordance with Article 16 of the GDPR, this right allows individuals to rectify any inaccurate personal data about him or her.

• Right to restrict processing – This right allows individuals to block or suppress processing of personal data under certain circumstances in accordance with Article 18 of the GDPR.

• Right to be forgotten – This right is also known as the “right to erasure.” In accordance with Article 17 of the GDPR, it is an individual’s right to have personal data erased or to prevent processing in specific circumstances.

• Right of data portability – In accordance with Article 20 of the GDPR, this right allows individuals to move, copy or transfer personal data from one place to another in a secure manner without interrupting the integrity and usability of the information.

• Right to object to processing – In accordance with Article 21 of the GDPR, this right allows individuals to object to certain types of processing, including direct marketing, profiling and providing for purposes of scientific or historical research and statistics.

• Right to withdraw your consent - You shall have the right to withdraw your consent at any time with regard to the processing of the User Information in accordance with Article 7 para. 3 GDPR.

• Right to lodge a complaint - You may lodge a complaint with the supervisory authority in accordance with Article 77 para. 1 of the GDPR, if you feel that the processing of the data relating to you infringes the GDPR.

• Right to effective judicial remedy - You shall have the right to an effective judicial remedy where You consider that Your rights under the GDPR have been infringed as a result of the processing of Your personal data and the same is in non-compliance with the GDPR.

Legal Bases for Processing: We rely on the following legal basis to process your personal data: (i) it may be necessary for us to use and disclose your personal data for the performance and fulfillment of the Terms of Service between us and to provide you with our Platform; (ii) if you specifically consent to certain uses of your personal data, we may use your personal data in a manner consistent with that consent; and (iii) we will also process, transfer, disclose and preserve personal data when we have a good faith belief that doing so is necessary.

To exercise any of the above rights, please contact us at privacy@aidemarketplace.com.

OPTIONS

Your Information

We use reasonable processes to ensure compliance with this privacy policy and periodically verify that the policy is accurate. We encourage you to raise any concerns by contacting us at privacy@aidemarketplace.com, and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of information. Unless legal restrictions apply, you have the right to access the information we hold about you free of charge. You may update, correct or delete your information at any time by contacting us at privacy@aidemarketplace.com. You can help us maintain the accuracy of your information by notifying us of any changes.  To avoid delays in obtaining your information, please provide sufficient detail to permit us to identify you and the specific information that you are requesting.  We will respond to your request within thirty (30) days of receipt, unless we inform you that it will take longer, as permitted by law under certain circumstances.  Please note that there may be instances where access may be restricted as permitted or required by law. We will advise you of the reasons for restricting access subject to any legal or regulatory limitations. In addition, please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period.  Please note that we are not responsible for storing any information that you provide to us or a third party or for any content or information that we or a third party provide to you. You are solely responsible for retaining backup files of any information and content that you provide or receive in connection with the Platform.

Links to other websites or resources

Our Platform may contain links to other websites, mobile software applications, services, products, or software, which are outside our control and are not covered by this Privacy Policy.  We do not claim or accept responsibility for any privacy policies, practices, and/or procedures of other third-party websites or resources. Therefore, we encourage all Users and visitors to be aware when they leave our Platform and read every website's privacy statement. This Policy applies only and solely to the information collected on our Platform.

Promotional Communications

By providing Personal Information to us, you expressly consent to receive messaging and information from us. You may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at privacy@aidemarketplace.com. In such cases, we will retain minimum Personal Information to note that you opted out in order to avoid contacting you again. 

Communications Including SMS/Text Messages

Our communications with you via the Platform use electronic means, whether you visit the Platform or send us an email, or whether we post notices on the Platform or communicate with you via email or text. By providing Personal Information to us, you expressly consent to receive messaging and information from us and you agree that all terms and conditions, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing.  You acknowledge that when you sign up for our Platform or provide any Personal information, including an email address or phone number in connection with that activity, or service, regardless of whether you do so in person, verbally, digitally or in writing via email or text or through any other medium, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to our communicating with you about our services or Platform using the Personal Information you provided to us. You also attest that you have the legal authority over any Personal Information that you provide to us and can provide us with the authorization to contact you. This means we may contact you, in person or by recorded message, by e-mail and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.  Messaging frequency may vary; and message and data rates may apply.

For the purpose of clarity, we do not share or sell your information obtained as part of this consent with any third parties or affiliates. By providing your Personal Information, you are specifically opting in to communicating with us via email and/or SMS/Text.

Third parties that have content or Platform on our site such as a social feature, analytics service, or an advertising network partner, may obtain information about your browsing or usage habits but this information does not include Personal Information. We do not knowingly permit such third parties to collect any Personal Information from our Platform unless you directly provide it to us and we provide it to them with your consent. 

Opting-Out

If you wish to unsubscribe from receiving promotional communications you may do so by following the instructions in those communications, by texting “STOP” to any mobile message sent from us or use the unsubscribe link, we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

Opting out may prevent you from receiving messages regarding updates, improvements, or offers.  If you opt out, we may still send you non-promotional communications, such as messages about your Account or ongoing business relations.

Please note that there might be a brief delay between when you submit your request to 'opt-out' and when it is processed and reflected in our systems; accordingly, you may continue to receive communications from us for a limited time after you unsubscribe. We appreciate your patience.

Non-Discrimination

We will not discriminate against you because you elect to exercise any of the rights related to your Personal Information, including but not limited to:

• Denying you services;

• Providing a different level or quality of the Platform services to you; or

• Suggesting that you will receive a different level or quality of the Platform services.

How to Contact Us

If you have any feedback, questions or complaints about this Policy, or our information practices, please contact us by email at privacy@aidemarketplace.com.

STATE ADDENDUM TO THE AIDE PRIVACY POLICY

Addendum Date: October 13, 2025

This State Addendum to the AiDE Privacy Policy (“Addendum”) supplements the terms of AiDE’s Privacy Policy and applies to individuals who are residents of California, Colorado, Connecticut, Virginia, and Utah, as specified below.  It describes the rights you may have, depending on the state of your residence, with regard to your personal information, which apply when new or updated laws take effect in these states. This Addendum does not apply to any employees, owners, directors, officers, or contractors of AiDE or its affiliates.

I.              California Privacy Policy

The section relates solely to residents of the State of California, and for purposes of this section, "you" means residents of the State of California. This section will provide you with information about our information practices and your privacy rights under the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA) and applicable regulations (collectively referred to as "CPRA"). Any terms defined in the CPRA have the same meaning when used in this section.

1)    Personal Information we collect

AiDE collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California consumer or household ("CPRA Covered Personal Information" or "personal information"). CPRA Covered Personal Information does not include personal information that has been de-identified or aggregated, or that is publicly available information from government records.

In particular, we have collected the following categories of CPRA Covered Personal Information from consumers (as that term is defined in the CPRA) within the last twelve (12) months: